PRIVACY POLICY

Last Updated: January 4, 2026

1. INTRODUCTION

Mada Consultant, a Wyoming corporation ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information from visitors and clients.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

2.2 Information Collected Automatically

Device Information: IP address, browser, OS, device identifiers.

Usage Information: Pages visited, clicks, session time, navigation.

Location Information: General geographic location from IP.

Cookies and Tracking: Collected via cookies, pixels, web beacons.

2.3 Information from Third Parties

Business Partners: Referrals or collaborations.

Public Sources: Publicly available company info.

Service Providers: Data enrichment, verification, analytics providers.

3. HOW WE USE YOUR INFORMATION

3.1 Service Delivery

• Provide consultation services including process improvement and automation.
• Conduct business assessments and analyses.
• Develop recommendations and implementation plans.
• Communicate about project progress.
• Manage client relationships.

3.2 Business Operations

• Process payments and manage billing.
• Respond to inquiries and provide customer support.
• Administer accounts and maintain records.
• Conduct internal QA and training.
• Analyze and improve service offerings.

3.3 Marketing & Communications

• Send newsletters, updates, and informational materials.
• Provide case studies, whitepapers, industry insights.
• Conduct surveys and market research.
• Promote events and webinars.
• Deliver targeted marketing.

3.4 Website Functionality

• Operate and maintain the website.
• Personalize user experience.
• Analyze performance and usage.
• Detect and prevent security threats.
• Troubleshoot technical issues.

3.5 Legal & Compliance

• Comply with legal obligations.
• Enforce Terms and Conditions.
• Protect rights and property.
• Respond to legal requests.
• Prevent illegal activities.

3.6 Business Development

• Identify potential clients and opportunities.
• Understand market needs.
• Develop new services and capabilities.
• Improve customer satisfaction.

4. LEGAL BASIS FOR PROCESSING

We process personal information based on Consent, Contract Performance, Legitimate Interests, and Legal Obligations.

5. DATA SHARING AND DISCLOSURE

5.1 Third-Party Service Providers

Cloud hosting, CRM, payment processors, professional services, marketing services, communication tools.

5.2 Business Partners

Limited info shared with affiliates or referral partners.

5.3 Corporate Transactions

Data may transfer on mergers, acquisitions, or asset sales.

5.4 Legal Requirements

Disclosure if required by law, regulation, or emergency.

5.5 Aggregated & De-identified Data

We may share anonymized data for analytics or research.

5.6 With Your Consent

Sharing with third parties only occurs with explicit consent.

6. INTERNATIONAL DATA TRANSFERS

7. DATA SECURITY

7.1 Technical Safeguards

• Encryption, access control, vulnerability testing, firewalls, backup procedures.

7.2 Organizational Safeguards

• Authorized access, employee training, confidentiality agreements, incident response, policy reviews.

7.3 Physical Safeguards

• Secure facilities, equipment protection, proper record disposal.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies

Essential, Performance, Functionality, Marketing Cookies.

8.2 Third-Party Cookies

Analytics and advertising providers may use cookies.

8.3 Cookie Management

Users can manage cookies through browser settings.

9. YOUR PRIVACY RIGHTS

• Access & Portability
• Correction
• Deletion
• Restriction
• Objection
• Withdraw Consent
• Lodge a Complaint
• Exercising Your Rights

10. DATA RETENTION

Active client data is retained as long as needed. Post-engagement and marketing data are retained according to legal or business requirements. De-identified data may be kept for research. Data is securely deleted when no longer needed.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

12. THIRD-PARTY LINKS

We are not responsible for third-party links or their privacy practices.

13. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. The "Last Updated" date will reflect changes. We may notify users via email or website posting. Continued use of services indicates acceptance.

14. CONTACT INFORMATION

15. JURISDICTION-SPECIFIC PROVISIONS

15.1 UAE Residents (PDPL Compliance)

Rights under UAE PDPL including access, correction, and deletion of personal data.

15.2 Saudi Arabia Residents (PDPL Compliance)

Rights under Saudi PDPL including data portability and objection.

15.3 Qatar Residents

Data protection under Qatar Privacy Law No. 13 of 2016.

15.4 European Residents (GDPR)

Additional rights under GDPR including complaint rights and automated decision protections.

15.5 Other Jurisdictions

Compliance with applicable MENA country data protection laws.